TERMS & CONDITION OF SALES

JKS Travel Solutions is committed to protecting the privacy of personal information of our data subjects. The information you share with us as a data subject allows us to provide you with the best experience with our products and services or as a stakeholder of JKS Travel Solutions.

It is important that you take all necessary and appropriate steps to protect your data yourself (for example, by ensuring that all passwords and access codes are kept secure).

JKS Travel Solutions has dedicated policies and procedures in place to protect all personal information collected and processed by us. Please read below for more information on how we collect, process, use, and disclose personal information.

For any further information, contact Information Officer: Management
[Insert Email Address]

Collection of Data:

Personal data may either be collected directly from you, as the data subject, or it may be collected from other sources such as:

1. Through credit checks
2. Through the use of cookies on our website
3. Third Parties

Where information is not collected directly from you as a data subject, we will take reasonable steps to inform you of the fact that the information was collected and will be processed.

You must not send us personal information about someone else without first getting his or her consent for it to be used and disclosed in the ways set out in these terms and conditions. We will assume he or she has consented, although we may still ask for confirmation from them. Where you do provide information about someone else, or someone else discloses a connection with you, that information may be taken into account with your other personal information.

In order for us to provide you with the best service, we need to collect and process personal information from you as a customer. This information will consist of the following:

Use and Disclosure of Personal Information:

JKS Travel Solutions will keep your personal information confidential at all times; however, you agree and consent that JKS Travel Solutions may:

1. Communicate with you electronically in relation to the service or product being provided (email, WhatsApp, fax, telephone, or through any other relevant or secured electronic platform).
2. Obtain any relevant personal information, from any person or institution, necessary to comply with the agreement between you and JKS Travel Solutions.
3. Obtain credit information from any person or institution where necessary.
4. Verify the information provided herein and contact other third parties for purposes of the same.
5. Disclose personal information to regulatory or government agencies in accordance with the relevant legislation or directive.
6. Use personal information to market new or other products of the company which may be suitable or relevant to you.

Consent:

Where the legal basis for us processing your personal information is consent, it will be included in the contract or agreement concluded with you. This consent may be withdrawn at any time; however, this withdrawal of consent will not make the processing we undertook before your withdrawal unlawful. You will not suffer any detriment for withdrawing your consent.

You may withdraw your consent by contacting our Information Officer, whose details are provided at the beginning of the General Information and Conditions of Sales.

Where the legal basis for processing is for the proper performance of the contract, and you fail to provide us with the information or request us to stop processing this information, it may create limitations on our performance of the contract or agreement.

Sharing Information:

In processing your personal information, we may share it with third-party processors under an operator’s agreement. These include, but are not limited to:

1. Payment processors
2. Email management and distribution tools
3. Data storage providers
4. Server hosts

These service providers will not be able to process or use your data for any reason other than to provide the service as required by us. They also need to implement proper safeguards to ensure the personal information is secured at all times.

Retention:

JKS Travel Solutions is required to comply with various different legislative retention periods, which leads to different retention requirements. As such, we have opted for the longest retention period required for legal purposes and apply this to all our data. Your personal information will be kept for a period of 5 years in order for us to comply with all legal requirements.

Your Legal Rights:

You have the following rights under the Protection of Personal Information Act:

1. Request access to your personal information.
2. Request a correction or deletion of personal information.
3. Object to the processing of personal information.
4. Lodge a complaint with the Information Regulator.

If you want to exercise any of the rights described above or are dissatisfied with the way we have used your personal information, please contact the Information Officer.

Changes to This Policy:

This policy may change from time to time. The latest effective date will be highlighted at the start of the privacy policy.

General Information:

• Prices, routes, places of interest, destinations, hotels, and restaurants are subject to availability and change.
• Tour departure and arrival times are approximate.
• All our vehicles are insured substantially for passenger liability.
• All tours are subject to a minimum number of passengers.
• In case of non-presentation on the tours, full cancellation fees will apply.
• Luggage and personal possessions are carried at your own risk.
• Please ensure that valuables and travel documents are kept safe at all times.
• Full payment is to be made directly on the website, unless otherwise arranged.